At Nathaniel Flights, we want you to be completely satisfied with your purchase. If you are not happy with your order, please review our refund and return policy below.
Returns & Exchanges
- Returns are accepted within 30 days of the delivery date.
- Items must be unused, in original packaging, and with all tags attached.
- Customers are responsible for return shipping costs unless the item is defective or incorrect.
Refunds
- Once your return is received and inspected, refunds will be issued to your original payment method within 7-14 business days.
- Shipping fees are non-refundable unless the return is due to our error.
Warranty
- Some products may come with a limited warranty; details will be provided on the product page.
How to Initiate a Return
- Email us at [email protected] with your order number and reason for return.
- We will provide return instructions and a shipping address.